Cannot create the log file

[aberinnj]

Running the exporter produces the following output

time=2025-08-06T16:23:39.215-05:00 level=INFO source=alertlog.go:41 msg="Log destination file does not exist, will try to create it: /opt/alert.log" database=default
time=2025-08-06T16:23:39.215-05:00 level=ERROR source=alertlog.go:44 msg="Failed to create the log file: /opt/alert.log" database=default

Parts of the config file

log:
  # Path of log file
  destination: /opt/alert.log
  # Interval of log updates
  interval: 15s
  ## Set disable to 1 to disable logging
  # disable: 0

[andytael]

And if you change the path to an existing directory the error still persists.

[anders-swanson]

@aberinnj this issue may occur if the log file directory does not exist, or the exporter user does not have permissions to write to that directory.