Fixes for problems encountered with version determination #3320
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Description
This PR fixes #3318 and fixes #3319. For #3318, I've added an error message telling the user how to resolve the problem. For #3319, I've added a configuration variable that tells RTD to get the full git history so that it can determine the version properly.
Checklist
I have run clang-format (version 15) on any C++ source files (if applicable)I have followed the style guidelines for Python source files (if applicable)