Zendesk Api Client

A .netstandard NuGet package for use with the Zendesk v2 API.

Breaking Changes

3.x.x

This is a complete rewrite so expect breaking changes.

Some noteworthy changes include:

• PostAsync replaced with CreateAsync
• PutAsync replaced with UpdateAsync
• Search resource now uses SearchAsync instead of Find, and introduces a new fluent api to replace the old ZendeskQuery<T> class.

Creating a client

To register this in your DI, you just need to call...

services.AddZendeskClient("https://[your_url].zendesk.com", "username", "token");

then you can inject in IZendeskClient anywhere you want to use it. Here you can access all the resources available.

If however you want to use the client in a DI less environment you can do this

var zendeskOptions = new ZendeskOptions
{
   EndpointUri = "https://[your_url].zendesk.com",
   Username = "username"
   Token = "token"
};

var loggerFactory = new LoggerFactory();
var zendeskOptionsWrapper = new OptionsWrapper<ZendeskOptions>(zendeskOptions);
var client = new ZendeskClient(new ZendeskApiClient(zendeskOptionsWrapper), loggerFactory.CreateLogger<ZendeskClient>());

Example methods

var ticket = await client.Tickets.GetAsync(1234L); // Get ticket by Id
var tickets = await client.Tickets.GetAllAsync(new [] { 1234L, 4321L }); // 
var ticket = await client.Tickets.UpdateAsync(ticket);
var ticket = await client.Tickets.CreateAsync(ticket);
await client.Tickets.DeleteAsync(1234L);

Searching and filtering

await client.Search.SearchAsync<User>(q => 
    q.WithFilter("email", "[email protected]")
);

await client.Search.SearchAsync<Organization>(q => 
    q.WithFilter("name", "Cupcake Cafe")
);

// All non closed tickets
await client.Search.SearchAsync<Ticket>(q => 
    q.WithFilter("status", "closed", FilterOperator.LessThan)
);

The Zendesk API

The zendesk api documentation is available at http://developer.zendesk.com/documentation/rest_api/introduction.html Querying and searching is limited by the searchable fields on the zendesk api