Help Center: Management Permission Groups / User Segments #316
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maxixcom
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aheritier,
duemir,
johnou and
stephenc
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This was referenced Dec 22, 2019
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https://developer.zendesk.com/rest_api/docs/help_center/permission_groups
A management permission group defines which agents can create, update, archive, and publish articles. It consists of a set of privileges, each of which is mapped to a user segment. Agents receive whichever privileges are associated with the user segments they belong to.
https://developer.zendesk.com/rest_api/docs/help_center/user_segments
A user segment defines who can view the content of a section or topic.
Should resolve: Add support for User Segments / Permissions Groups #292
https://developer.zendesk.com/rest_api/docs/help_center/articles#create-article
Supplying a notify_subscribers property with a value of false will prevent subscribers to the article from receiving an article creation email notification. This can be helpful when creating many articles at a time. Specify the property in the root of the JSON object, not in the "article" object.