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Capturing graphical errors
Simon edited this page Sep 25, 2022
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- Download RenderDoc from https://renderdoc.org
- Install RenderDoc, using the "Typical" settings when asked.
- If you purchased Eco on steam, you can create and link an SLG account on https://play.eco
- Run RenderDoc
- Select the
Launch Applicationtab
- Set the executable to launch, you will only need to run with Steam if you were specifically asked to, or you don't have a https://play.eco account
- To run with Steam
- Close Steam. Make sure it is closed in the icons on the task bar
- Click the
...button to the right ofExecutable Pathand select locate steam.exe. It is likelyC:\Program Files (x86)\Steam\steam.exe - Next to
Command-line Argumentspastesteam://rungameid/382310 - In the
Capture Optionssection, enableCapture Child Processes
- Click
Launch. A new tab will open calledsteam, if the game runs but no tab opens then steam wasn't closed. - Wait for the game to start, then in the
Child Processesarea you should seeEco.exe
- Double click
Eco.Exewhich will open a newEcotab
- Close Steam. Make sure it is closed in the icons on the task bar
- To run without Steam
- Click the
...button to the right ofExecutable Pathand select locate Eco.exe. If you installed the game via Steam, you can locate the path by right clicking on the game in Steam and selectingManagethenBrowse local game files
- Click
Launch
- Click the
- To run with Steam
- The game will run and you will see an overlay in the top left corner
- Play the game and try to reproduce the issue.
- Once you have reproduced the issue, press F12
- Change back to the RenderDoc window, you should now see an capture of the issue in the
Captures collectedarea. - Right click the capture and select
Save, and save it somewhere accessible - Compress the capture
- Upload the zipped capture to an online cloud storage like Google Drive or Microsoft OneDrive, and send the link to the developer investigating the issue, or email the link to [email protected]
- Close RenderDoc, and if you ran with Steam close Steam fully again.
Have questions? Contact us on Discord: https://discord.gg/Eco
Need to Create a new issue? Go here: https://github.com/StrangeLoopGames/EcoIssues/issues/new
Running the game
- Eco on Linux (0.9.0.x)
- EcoServer on Linux (0.8.3.x)
- EcoServer on Linux (0.9.0.x)
- EcoServer: Command Line Interface (WIP)
Creating issues
- Creating a new issue
- Getting the Eco game log file
- Getting the Eco game settings from the registry
- Getting the Eco server and client log files for local world
Troubleshooting
- DirectX 11 debugging
- Tech Issue UI gets broken until game crashes in Main Menu
- The Application "Eco" can't be opened on macOS
- Troubleshooting Eco
- Troubleshooting EcoServer
- Troubleshooting: Can't connect to the server
- UNITYTLS_X509VERIFY_FLAG_NOT_TRUSTED issue troubleshooting
- Update video drivers
- Uploading a world save
- Work around: Converting world to new format crashing in 0.8.0.4
- Work around: Mod compilation issues
- Capturing graphical errors