Copilot Free error

[kebyzak]

Select Topic Area

Question

Copilot Feature Area

General

Body

Your account's billing is currently locked because recent account charges have failed. Please check the 'Billing & plans' section in your settings.

I thought im gonna use for free for 30 days to test it before purchasing it. And i used the card where i dont have 10$ and i got this error. Why github is trying to charge me if it says the first billing will be 7.9?

[alokspacy]

GitHub isn’t actually charging you for the trial, but they do a card pre-authorization (often $1–$10) to verify your payment method.
Your card didn’t have enough balance, so the verification failed, and your account got locked.
Use a card with enough funds for the hold, and it should work.

[NiteshBhardwaj171]

It looks like you're experiencing a payment authorization hold issue. Here's what's happening and how to resolve it:

Why You're Seeing This:

1. GitHub (like most SaaS platforms) places a small temporary authorization charge (typically $1-10) when you add a payment method - even for free trials
2. This is just to verify the card is valid and will be reversed in 1-3 business days
3. Since your card didn't have sufficient funds, the authorization failed and locked your billing

How to Fix This:
1 Immediate Solution:

• Go to GitHub Billing Settings
• Remove the current payment method
• Add a different card with at least $10 available balance

2 Alternative Options:

• Contact GitHub Support to explain the situation
• Use a virtual card service (like Privacy.com) if you don't want to use your main card
• Wait 24 hours for the authorization attempt to clear before retrying

Why This Happens:

• Standard fraud prevention practice across all subscription services
• The $7.99 charge will only occur after your 30-day trial ends
• You won't be charged before the trial period completes

Prevention for Next Time:

• Always ensure your card has at least $10 available when starting free trials
• Consider using prepaid cards for trial signups
• Set a calendar reminder for the trial end date

If you find this useful add answered

[sachinkumarSK]

they would actuall charge u 10 dlr but dont worry man they would probaly take only the 7.99$ the remaining is returned back once in a while jus t do the payment stuff and u se ur amount credit back