need help with purchasing #169103
Replies: 2 comments 1 reply
-
This is a trade compliance/sanctions issue that requires GitHub Support Hi @maan279, Your billing address is in a restricted region Contact GitHub Support directly - this cannot be resolved through community discussions. Go to: https://support.github.com/contact The exact error message you received That you want to subscribe to GitHub Copilot |
Beta Was this translation helpful? Give feedback.
-
Hi @maan279, That error means GitHub’s payment system has flagged your billing information due to U.S. trade control regulations. This can happen if: Your billing address or payment method is linked to a restricted country/region. There’s a mismatch between your location and payment method country. GitHub’s automated compliance system detected information it can’t verify. Unfortunately, this |
Beta Was this translation helpful? Give feedback.
Uh oh!
There was an error while loading. Please reload this page.
-
Hello Sir,
I recently tried to use 30 days free trail of github copilot and later use regular monthly subscription, when i entered my billing address i got this error:
Sorry, you can't update your billing information at this time
We are sorry, but after reviewing we have determined that the billing information supplied is ineligible for transactions with GitHub due to government restrictions.
Learn more about GitHub and trade control regulations.
and now its not letting me edit it or or change or do anything else, please remove these details from my account so i can update my billing address and use github copilot subscription.
Thanks
Beta Was this translation helpful? Give feedback.
All reactions