[2025-06-26] Incident Thread

[github-actions[bot]]

❗ An incident has been declared:

Disruption with some GitHub services

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[github-actions[bot]]

Update

Users may experience errors when creating a repository from a template. The error message may prompt the user to delete the repository, however this deletion attempt will not be successful. We are investigating the cause of these errors.

[github-actions[bot]]

Update

We identified an internal change that was causing errors when creating a repository from a template. This change has now been rolled back, and customers should no longer encounter errors when creating repositories from templates.

[github-actions[bot]]

Incident Resolved

This incident has been resolved.

[github-actions[bot]]

Incident Summary

On June 26, 2025, between 17:10 UTC and 23:30 UTC, around 40% of attempts to create a repository from a template repository failed. The failures were an unexpected result of a gap in testing and observability.

We mitigated the incident by rolling back the deployment.

We are working to improve our testing and automatic detection of errors associated with failed template repository creation.