DOCSP-24556: issues & help page (#18)

* DOCSP-24556: issues and help page

* add page to index

* wording fixes

* wording fixes 2

* wording fixes 3

* PR comments 1

* list fix

* PR comments 2

* PR comments 3

* PR comments 4

* link fix

Author: rustagir

source/index.txt

@@ -9,3 +9,4 @@ MongoDB C# Driver
    /quick-start
    /usage-examples
    /compatibility
+   /issues-and-help

source/issues-and-help.txt

@@ -0,0 +1,36 @@
+=============
+Issues & Help
+=============
+
+.. default-domain:: mongodb
+
+We are lucky to have a vibrant community of {+driver-long+}
+users. We recommend seeking support for general
+questions through the `MongoDB Community Forums
+<https://www.mongodb.com/community/forums>`__.
+
+Bugs / Feature Requests
+-----------------------
+
+To report a bug or to request a new feature in the {+driver-short+},
+please open an issue in JIRA, our issue management tool, using the
+following steps:
+
+1. `Create a JIRA account <https://jira.mongodb.org>`__.
+#. Navigate to `the CSHARP Driver project <https://jira.mongodb.org/browse/CSHARP>`__.
+#. Click :guilabel:`Create Issue`. Please provide as much information as possible about the
+   issue and the steps to reproduce it.
+
+Bug reports in JIRA for the CSHARP Driver project can be viewed by everyone.
+
+If you identify a security vulnerability in the driver or in any other
+MongoDB project, please report it according to the instructions found in
+:manual:`Create a Vulnerability Report </tutorial/create-a-vulnerability-report>`.
+
+Pull Requests
+-------------
+
+We are happy to accept contributions to help improve the driver. To
+contribute to the official driver, follow the `development and testing
+guidelines <https://github.com/mongodb/mongo-csharp-driver/blob/master/CONTRIBUTING.md>`__.
+We will guide user contributions to ensure they meet the standards of the codebase.