Merge pull request #41479 from github/repo-sync

Repo sync

Author: docs-bot

content/billing/concepts/product-billing/github-code-quality.md

@@ -18,11 +18,9 @@ contentType: concepts
 
 ## How use of {% data variables.product.prodname_code_quality %} is measured
 
-{% data variables.product.prodname_code_quality %} usage is **free** for all **public repositories**.
-
 ### For general availability
 
-When {% data variables.product.prodname_code_quality_short %} is generally available, scanning **private repositories** will incur two types of costs for an organization:
+When {% data variables.product.prodname_code_quality_short %} is generally available, scanning repositories will incur two types of costs for an organization:
 
 * Premium requests
 * {% data variables.product.prodname_actions %} minutes needed to run the scans unless you use self-hosted runners

content/copilot/concepts/context/mcp.md

@@ -27,7 +27,10 @@ redirect_from:
   - /copilot/concepts/context/copilot-extensions
   - /copilot/reference/extensions-glossary
   - /copilot/how-tos/use-copilot-extensions/build-a-copilot-agent
-category: 
+  - /copilot/building-copilot-extensions/about-building-copilot-extensions
+  - /copilot/customizing-copilot/extending-the-capabilities-of-github-copilot-in-your-organization
+  - /copilot/using-github-copilot/using-extensions-to-integrate-external-tools-with-copilot-chat
+category:
   - Learn about Copilot
 ---
 

content/get-started/using-github/troubleshooting-connectivity-problems.md

@@ -20,13 +20,15 @@ Make sure your network is configured to allow {% data variables.product.prodname
 
 If you're having connectivity problems on your company or organization's network, check with your network administrator to find out if the network has rules in place to block certain traffic. If there are rules in place, ask your network administrator to allow traffic to {% data variables.product.prodname_dotcom %}.
 
-## Troubleshooting the captcha
+## Troubleshooting the CAPTCHA
 
-If you're unable to verify with the captcha:
+If you're unable to verify with the CAPTCHA:
 * Ensure JavaScript is enabled on your browser.
 * Ensure your browser is supported. If your browser isn't supported, upgrade your browser or install a supported browser. For a list of supported browsers, see [AUTOTITLE](/get-started/using-github/supported-browsers).
-* Ensure your network configuration is not blocking https://octocaptcha.com/ or https://arkoselabs.com/. If you're behind a corporate firewall, contact your IT administrator to allow those domains. To verify access to these domains, visit https://octocaptcha.com/test and ensure the text "Connection successfully made!" is displayed. Then, visit [Arkose Labs Demo](https://demo.arkoselabs.com/?key=DF9C4D87-CB7B-4062-9FEB-BADB6ADA61E6) for a captcha test page, and ensure you are able to load the captcha.
-* Ensure your browser does not have plug-ins or extensions that may be interfering with GitHub. If so, temporarily disable the plug-ins or extensions during captcha verification.
+* Ensure your network configuration is not blocking https://octocaptcha.com/ or https://arkoselabs.com/. If you're behind a corporate firewall, contact your IT administrator to allow those domains. To verify access to these domains, visit https://octocaptcha.com/test and ensure the text "Connection successfully made!" is displayed. Then, visit [Arkose Labs Demo](https://demo.arkoselabs.com/?key=DF9C4D87-CB7B-4062-9FEB-BADB6ADA61E6) for a CAPTCHA test page, and ensure you are able to load the CAPTCHA.
+* Ensure your browser does not have plug-ins or extensions that may be interfering with {% data variables.product.github %}. If so, temporarily disable the plug-ins or extensions during CAPTCHA verification.
+
+You can also try creating an account with an alternate email address or with a social login (including Google). Once your account is successfully created, you can update the email address associated with your account to your preferred email in your [Emails](https://github.com/settings/emails) settings page. See [AUTOTITLE](/account-and-profile/how-tos/email-preferences).
 
 ## Switching cloning methods
 

content/migrations/overview/planning-your-migration-to-github.md

@@ -12,7 +12,7 @@ versions:
 
 {% data reusables.migrations.about-migrations %}
 
-This guide will usher you through planning and executing a successful migration. You’ll learn how to prepare for a migration, the tools that are available to move your data, and how to make your move a success.
+This guide will help you through planning and executing a successful migration. You’ll learn how to prepare for a migration, the tools that are available to move your data, and how to make your move a success.
 
 ## Migration terminology
 

content/support/contacting-github-support/using-copilot-in-github-support.md

@@ -32,7 +32,7 @@ Before submitting a ticket, use {% data variables.copilot.copilot_in_support %}
 
 1. Click **Start chat**. {% data variables.product.prodname_copilot_short %} will respond to what you entered in the form.
 
-If {% data variables.copilot.copilot_in_support %} solves your problem, click **My problem is solved!** or navigate away from the page. If {% data variables.copilot.copilot_in_support %} is not able to solve your issue, click **Create a ticket** and a ticket will be created that contains a summary of your conversation with {% data variables.product.prodname_copilot_short %} and a full transcript as an attachment to the comment.
+If {% data variables.copilot.copilot_in_support %} solves your problem, click **My problem is solved!** or navigate away from the page. If {% data variables.copilot.copilot_in_support %} is not able to solve your issue, click **Create a ticket** and a ticket will be created that contains a summary of your conversation with {% data variables.product.prodname_copilot_short %} and a full transcript as an attachment to the ticket visible to {% data variables.contact.github_support %}.
 
 ## Best practices
 

content/support/learning-about-github-support/about-ticket-priority.md

@@ -24,14 +24,20 @@ Ticket priority helps to ensure that support requests are handled in order, and
 
 {% data reusables.support.github-can-modify-ticket-priority %}
 
+## Scope of Support
+
+Please note that {% data variables.contact.github_support %} can only assist with issues that fall within {% data variables.product.company_short %}'s Scope of Support. Requests related to out-of-scope areas, such as third-party integration issues, custom scripts, or unsupported platforms, cannot be prioritized or addressed by {% data variables.contact.github_support %}.
+
+For more details and examples of what is considered out of scope for {% data variables.contact.github_support %}, see {% data variables.product.company_short %}'s [Scope of Support documentation](/support/learning-about-github-support/about-github-support#scope-of-support). If your request falls outside this scope, please refer to the relevant third-party’s support resources, community forums, or consult [{% data variables.product.prodname_expert_services %}](https://github.com/services/).
+
 ## Ticket priorities
 
 {% ifversion ghec %}
 
 | Priority | Description | Examples |
 | :---: | --- | --- |
-| {% data variables.product.support_ticket_priority_urgent %}<br><br>([{% data variables.contact.premium_support %}](/support/learning-about-github-support/about-github-premium-support) only) | Production workflows for your organization or enterprise on {% data variables.product.prodname_ghe_cloud %} are failing due to critical service errors or outages, and the failure directly impacts the operation of your business. | <ul><li>Errors or outages on {% data variables.product.prodname_ghe_cloud %} affect core Git or web application functionality for all members of your organization or enterprise</li></ul> |
-| {% data variables.product.support_ticket_priority_high %} | Account or security issues with your organization or enterprise on {% data variables.product.prodname_ghe_cloud %} are causing limited impact to your business. | <ul><li>An organization or enterprise owner has unintentionally deleted an organization</li><li>An organization or enterprise member has uploaded sensitive data in a commit, issue, pull request, or issue attachment</li></ul> |
+| {% data variables.product.support_ticket_priority_urgent %}<br><br>([{% data variables.contact.premium_support %}](/support/learning-about-github-support/about-github-premium-support) only) | Production workflows for your organization or enterprise on {% data variables.product.prodname_ghe_cloud %} are failing due to critical service errors or outages, and the failure directly impacts the operation of your business. | <ul><li>Errors or outages on {% data variables.product.prodname_ghe_cloud %} affect core Git or web application functionality for all members of your organization or enterprise</li><li>Authentication issues impacting the majority of existing users in your enterprise or organization</li></ul> |
+| {% data variables.product.support_ticket_priority_high %} | Account or security issues with your organization or enterprise on {% data variables.product.prodname_ghe_cloud %} are causing limited impact to your business. | <ul><li>An organization or enterprise owner has unintentionally deleted an organization</li><li>An organization or enterprise member has uploaded sensitive data in a commit, issue, pull request, or issue attachment</li><li>Unable to SCIM provision users or groups</li></ul> |
 | {% data variables.product.support_ticket_priority_normal %} | Members of your organization or enterprise on {% data variables.product.prodname_ghe_cloud %} are experiencing limited or moderate issues with {% data variables.product.prodname_ghe_cloud %}, or you have general concerns or questions about your organization or enterprise. | <ul><li>Questions about using APIs and features for your organization or enterprise, including rate limits</li><li>API request failures due to rate limits</li><li>Issues with tools for organization data migration that {% data variables.product.company_short %} provides</li><li>Features related to your organization or enterprise not working as expected</li><li>General security questions about your organization or enterprise</li></ul> |
 | {% data variables.product.support_ticket_priority_low %} | You have a question or suggestion about your organization or enterprise on {% data variables.product.prodname_ghe_cloud %} that is not time-sensitive, or does not otherwise block the productivity of your team. | <ul><li>Excessive resource usage for your organization or enterprise</li><li>Requests for health checks</li><li>Help with using Gists, notifications, wikis, {% data variables.product.prodname_pages %}, {% data variables.product.prodname_desktop %}, or other peripheral services or features with your organization or enterprise</li><li>Feature requests</li><li>Product feedback</li></ul> |
 
@@ -40,8 +46,8 @@ Ticket priority helps to ensure that support requests are handled in order, and
 
 | Priority | Description | Examples |
 | :---: | --- | --- |
-| {% data variables.product.support_ticket_priority_urgent %} | {% data variables.product.prodname_ghe_server %} is failing in a production environment, and the failure directly impacts the operation of your business.<br/><br/>_{% data reusables.support.priority-urgent-english-only %}_ | <ul><li>Errors or outages that affect core Git or web application functionality for all users</li><li>Severe performance degradation for majority of users</li><li>Full or rapidly filling storage</li><li>Inability to install a renewed license file</li><li>Security incident</li><li>Loss of administrative access to the instance with no known workaround</li><li>Failure to restore a backup to a production environment</li></ul> |
-| {% data variables.product.support_ticket_priority_high %} | {% data variables.product.prodname_ghe_server %} is failing in a production environment, but impact on your business is limited. | <ul><li>Performance degradation that reduces productivity for many users</li><li>Reduced redundancy from failure of High Availability (HA) or cluster nodes</li><li>Failure to back up instance</li><li>Failure to restore a backup to a test or staging environment that could compromise successful restoration to a production environment</li></ul> |
+| {% data variables.product.support_ticket_priority_urgent %} | {% data variables.product.prodname_ghe_server %} is failing in a production environment, and the failure directly impacts the operation of your business.<br/><br/>_{% data reusables.support.priority-urgent-english-only %}_ | <ul><li>Errors or outages that affect core Git or web application functionality for all users</li><li>Severe performance degradation for majority of users</li><li>Authentication issues impacting the majority of existing users on your appliance</li><li>Full or rapidly filling storage</li><li>Inability to install a renewed license file</li><li>Security incident</li><li>Loss of administrative access to the instance with no known workaround</li><li>Failure to restore a backup to a production environment</li></ul> |
+| {% data variables.product.support_ticket_priority_high %} | {% data variables.product.prodname_ghe_server %} is failing in a production environment, but impact on your business is limited. | <ul><li>Performance degradation that reduces productivity for many users</li><li>Reduced redundancy from failure of High Availability (HA) or cluster nodes</li><li>Failure to back up instance</li><li>Failure to restore a backup to a test or staging environment that could compromise successful restoration to a production environment</li><li>Unable to SCIM provision users or groups</li></li></ul> |
 | {% data variables.product.support_ticket_priority_normal %} | You're experiencing limited or moderate issues with {% data variables.product.prodname_ghe_server %}, or you have general concerns or questions about the operation of your instance. | <ul><li>Problems in a test or staging environment</li><li>Advice on using {% data variables.product.prodname_ghe_server %} APIs and features including rate limits, or questions about configuring third-party integrations from your instance</li><li>API request failures due to rate limits</li><li>Issues with tools for user data migration that {% data variables.product.company_short %} provides</li><li>Upgrades</li><li>Bug reports</li><li>Features not working as expected</li><li>General security questions</li></ul> |
 | {% data variables.product.support_ticket_priority_low %} | You have a question or suggestion about {% data variables.product.prodname_ghe_server %} that is not time-sensitive, or does not otherwise block the productivity of your team. | <ul><li>Feature requests</li><li>Product feedback</li><li>Requests for health checks (available for customers with a {% data variables.product.premium_support_plan %} only at this time)</li><li>Notifying {% data variables.product.company_short %} of planned maintenance on your instance</li></ul> |
 
@@ -61,14 +67,12 @@ All tickets regarding security features follow this logic for ticket prioritizat
 
 | Priority | Description | Examples |
 | :---: | --- | --- |
-| {% data variables.product.support_ticket_priority_urgent %}{% ifversion ghec %}<br><br>([{% data variables.contact.premium_support %}](/support/learning-about-github-support/about-github-premium-support) only){% endif %} | Issues that critically impact the functionality of GitHub-supported ARC in an existing production environment. This excludes disruptions caused by Kubernetes components, missing dependencies, third-party software (such as proxy servers), or other changes made by your teams. | ARC fails to create pods/start job/remove pods, or ARC has a significant bug affecting production and a rollback is not possible. |
+| {% data variables.product.support_ticket_priority_urgent %}{% ifversion ghec %}<br><br>([{% data variables.contact.premium_support %}](/support/learning-about-github-support/about-github-premium-support) only){% endif %} | Issues that critically impact the functionality of {% data variables.product.github %}-supported ARC in an existing production environment. This excludes disruptions caused by Kubernetes components, missing dependencies, third-party software (such as proxy servers), or other changes made by your teams. | ARC fails to create pods/start job/remove pods, or ARC has a significant bug affecting production and a rollback is not possible. |
 | {% data variables.product.support_ticket_priority_high %} | Issues that affect the performance of {% data variables.product.github %}-supported ARC in an existing production environment but do not result in a complete system failure. | Delays in pod termination or assignment of jobs to pods, where the delay is not in line with expectations but does not entirely halt the workflow. |
 | {% data variables.product.support_ticket_priority_normal %} / {% data variables.product.support_ticket_priority_low %} | Any other minor issues not classified as {% data variables.product.support_ticket_priority_urgent %} or {% data variables.product.support_ticket_priority_high %} should be directed to [the open source {% data variables.product.prodname_actions_runner_controller %} repository](https://github.com/actions/actions-runner-controller) issues/discussions.  | Customization, performance analysis, initial setup. |
 
 For more information about what {% data variables.contact.github_support %} can assist with, see [AUTOTITLE](/actions/hosting-your-own-runners/managing-self-hosted-runners-with-actions-runner-controller/about-support-for-actions-runner-controller).
 
-If you are uncertain if the issue is out of scope, contact {% data variables.contact.contact_support_page %} and we're happy to help you determine the best way to proceed.
-
 ## Further reading
 
 * [AUTOTITLE](/support/contacting-github-support/creating-a-support-ticket)